CooWe Platform Privacy Policy

Last Modified: November 24, 2024

1. Introduction

This Privacy Policy explains how CooWe Inc. ("CooWe," "we," "us," or "our") collects, uses, shares, and protects your information when you use our Platform, including our artificial intelligence and machine learning technologies. This policy applies to all CooWe-owned or operated websites, applications, software, and services (collectively, the "Platform"). By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must not access or use the Platform.

2. Information Collection

We collect information through both direct user input and automated means. This includes personal information you voluntarily provide, such as your name, email, gender, address, telephone number, username, password, organization/business information, and interests. When you interact with our Platform's artificial intelligence systems, we collect inputs, queries, and interaction data to provide and improve our services. Through automated means, we collect technical data including IP addresses, device information, usage patterns, location data, and interaction metrics with both standard features and AI-powered functionalities.

Our proprietary AI systems and third-party AI models process your information to provide personalized services, generate content, and improve Platform functionality. This processing includes analyzing user behavior, generating predictions, and creating customized recommendations. The data may be used to train and enhance our AI models, subject to appropriate privacy and security safeguards.

3. Use and Processing of Information

We use your information to operate our Platform, improve our services, and enhance user experience. This includes account management, processing transactions, providing customer support, and facilitating user communications. Your data helps train and improve our AI systems, enabling personalized experiences and content recommendations. We may analyze usage patterns to enhance our services, develop new features, and maintain Platform security.

Our AI systems process your information to:

• Generate personalized content and recommendations

• Analyze usage patterns and trends

• Improve response accuracy and relevance

• Develop new features and capabilities

• Monitor and enhance performance

• Conduct research and development

• Ensure compliance with our policies and applicable laws

4. Information Sharing

We may share your information (typically anonymized) with:

• Service providers who assist in Platform operations

• Third-party AI service providers for processing and analysis

• Business partners for joint services or promotions

• Legal authorities when required by law

• Potential buyers in case of business transfer

• Other users as per Platform functionality and your privacy settings

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security assessments. Our AI systems incorporate privacy-by-design principles and include specific safeguards for AI-processed data. While we strive to protect your information, no method of transmission or storage is 100% secure.

6. User Rights and Controls

You have the right to:

• Access your personal information

• Correct inaccurate data

• Request deletion of your information

• Control your privacy settings

• Object to certain data uses

• Export your data

• Withdraw consent for optional processing

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequate security measures.

8. Data Retention

We retain your information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. AI-processed data may be retained longer for model improvement and research purposes, subject to anonymization and security controls.

9. Cookie Policy

We use cookies and similar technologies to operate our Platform, remember your preferences, and collect usage data. This includes essential cookies for Platform functionality and optional cookies for analytics and personalization.

10. Children's Privacy

Our Platform is not intended for children under 13. We do not knowingly collect or process information from children under 13. If we learn we have collected such information, we will delete it.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes through our Platform or via email. Continued use of our Platform after changes constitutes acceptance of the updated Policy.

12. California Privacy Rights

California residents have specific rights regarding their personal information, including the right to know what data is collected, request deletion, and opt out of certain data sharing. Contact us to exercise these rights.

13. Contact Information

For privacy-related questions or to exercise your rights, contact us at:
Email:
support@CooWe.com
Address: [CooWe Physical Address]

14. AI-Specific Disclosures

Our Platform utilizes both proprietary AI systems and third-party AI models. These systems process user data to provide services, generate content, and improve functionality. We implement specific safeguards for AI-processed data, including:

• Regular auditing of AI systems

• Bias monitoring and mitigation

• Transparency in AI-generated content

• User control over AI processing

• Privacy-preserving machine learning techniques

15. Legal Basis and Consent

By using our Platform, you consent to the collection and processing of your information as described in this Policy. For certain processing activities, we may rely on other legal bases, such as contractual necessity or legitimate interests. You may withdraw consent for optional processing at any time.

This Privacy Policy is effective as of November 24, 2024, and supersedes all previous versions.